Why didn't I get an Instant Quote?

Some of the most common reasons for not generating an instant quote can be easily remedied by addressing on or more of the issues below. Please use the table to determine how to adjust your design to generate an instant quote.

For a list of available wire sizes, Click here!

Issue	Issue Description	Solution	How do I get more Help?
Wire Diameter	0.008" to 0.078" Music Wire (MW) and Stainless Steel 302 (SST 302) in all sizes. For sizes 0.079" to 1.250" please refer to the wire diameter table Click here!	Please make sure your wire diameter corresponds with one on the wire size list	If you need a quote out of another wire diameter please email us at inquiry-spring@shapedparts.com
Index too small	Minimum index is 4.0 on wire diameters from 0.008" to 0.115" and 3.0 on wire diameters 0.118" and above Index = Mean Dia. ÷ Wire Dia.	If your index is too small you will need to decrease the wire diameter or increase the outer diameter	If you need help with a spring index issue, please email us at inquiry-spring@shapedparts.com
Index too large	Maximum index is 25.0 on all wire diameters. Index = Mean Dia. ÷ Wire Dia.	If your spring index is too large, you will need to increase the outer diameter or decrease the wire diameter	If you need help with a spring index issue, please email us at inquiry-spring@shapedparts.com
Outer Diameter is outside the quotable ranges	Outer diameter must be larger than 0.050"	Make sure you increase the OD to 0.050" or greater.	If you need a quote on a spring with an OD outside the quotable ranges, please email us at inquiry-spring@shapedparts.com
Free Length is outside the quotable ranges	Free Length must be larger than 0.130"	Make sure you increase the FL to 0.130" or greater.	If you need a quote on a spring with a FL outside the quotable ranges, please email us at inquiry-spring@shapedparts.com
Total Coils are outside the quotable ranges	Minimum 1 active coil (3 total coils). Maximum 500 active coils.	Make sure your spring has between 1 and 500 active coils.	If you need a quote on a spring with active coils outside the quotable ranges, please email us at inquiry-spring@shapedparts.com
Solid Height is greater than Free Length	Solid height must be less than free length. Solid Height = Wire Dia. x Total Coils + Wire Dia.	Make the wire diameter smaller, the free length longer, or reduce the number of coils.	If you need help solving a solid height conflict, please email us at inquiry-spring@shapedparts.com
Pitch is too high	Pitch must be less than 10 times the wire diameter.	Add coils, increase the wire diameter, or reduce the free length.	If you need help solving a pitch conflict, please email us at inquiry-spring@shapedparts.com

Design Errors

If all of the above specifications are met and you still didn't receive an instant quote, you may have a design flaw. Please contact us for more help.

Please make sure you are using one of the wire diameters below along with the correct material type for your design in order to be able to generate a custom instant quote.

Wire Diameter	Music Wire	Stainless 302	Chrome Silicon	Stainless 17-7
0.008" to 0.078" All Sizes	x	x
0.079"	x
0.080"	x	x	x
0.081"	x
0.082"	x	x
0.083"		x
0.084"	x
0.085"	x	x
0.086"	x	x
0.087"	x	x
0.088"	x	x
0.089"	x
0.090"	x	x		x
0.091"	x	x	x
0.092"	x	x
0.093"	x	x
0.094"	x	x
0.095"	x	x
0.097"	x	x
0.098"	x	x	x
0.099"	x
0.100"	x	x		x
0.102"	x	x		x
0.103"	x
0.105"	x	x	x	x
0.106"	x
0.107"	x
0.109"	x	x
0.110"	x	x
0.112"	x	x
0.113"	x	x	x
0.114"	x	x
0.115"	x	x		x
0.118"		x	x	x
0.120"		x	x
0.125"		x	x
0.135"		x	x
0.142"		x
0.148"		x	x	x
0.156"		x	x
0.162"		x	x	x
0.172"		x	x
0.177"		x
0.187"		x	x	x
0.193"		x
0.207"		x	x	x
0.225"		x	x	x
0.234"		x	x
0.250"		x	x	x
0.262"		x	x	x
0.281"		x	x
0.282"				x
0.300"			x
0.312"		x	x	x
0.343"		x	x	x
0.362"				x
0.375"		x	x	x
0.394"		x	x	x
0.406"			x
0.437"		x	x
0.453"			x
0.468"			x
0.500"		x	x	x
0.532"			x
0.562"		x	x
0.625"			x
0.687"			x
0.750"			x
0.813"			x
0.875"			x
0.937"			x
1.000"			x
1.125"			x
1.1875"			x
1.250"			x